TY - BOOK AU - Barsalou,Matthew A. TI - The quality improvement field guide: achieving and maintaining value in your organization SN - 9781498745741 (rústica) AV - HD62.15 B357 PY - 2016///] CY - Boca Raton PB - CRC Press KW - Control de calidad KW - Seis Sigma (Norma de control de calidad) KW - Administración industrial N1 - "A Productivity Press Book" ER -